Frequently Asked Questions

How much does this cost?

Under GUIDE, you receive all of the services for free if you are on Traditional Medicare and you live at home or in an Assisted or Independent Living Situation.

Do I need a diagnosis before I start?

No, we will help you get a diagnosis, through a comprehensive assessment and ordering the necessary imaging and lab work.

Afterwards, our clinicians can help you manage a broad range of neurocognitive conditions regardless of stage. Those include depression, anxiety, Alzheimer’s Diseases, and related dementias.

Who is on the care team?

Every patient is assigned a personal care navigator trained in dementia and complex care.

They serve as your guide and assistant throughout your healthcare journey. Tembo will then match you to a dedicated care team based on your needs. Your care team may include a clinical nurse practitioner or geriatric physician, a behavioral and mental health specialist, a therapist, a pharmacist, and more!

What if I already have a PCP?

That’s great! We understand the PCP is an important partner in a patient’s care. Therefore, we work with them, not against them, to support and cover gaps related to dementia and complex care.

We act as an extension of the PCP office to complement their care. And if you don’t have a primary care physician, we’ll help you find one.

Still have questions?